Terms of Service

Welcome to ghadana. By using our platform, you agree to these terms...

Service Overview

ghadana connects customers with local kitchens for meal subscriptions. We facilitate discovery, scheduling, and communication—but kitchens are responsible for meal preparation and delivery.

Customer Responsibilities

Provide accurate contact and address information

Pay kitchens directly (cash on delivery or pickup)

Notify kitchens in advance to pause or cancel subscriptions

Treat kitchens and delivery staff respectfully

Kitchen Responsibilities

Prepare meals as scheduled and agreed

Honor pause/cancellation requests and refund undelivered meals

Maintain hygiene and food safety standards

Communicate clearly with customers

Refunds & Cancellations

Customers may cancel anytime. Kitchens must refund the value of undelivered meals. ghadana may assist in resolving disputes but is not liable for direct transactions.

Limitations of Liability

ghadana is not responsible for food quality, delivery delays, or payment disputes. We act as a facilitator, not a food provider.

Changes to Terms

We may update these terms. Continued use of the platform implies acceptance of changes.